Terms of service
Welcome to FROM THE UNKNOWN
"FROM THE UNKNOWN" operates this store to provide curated print-on-demand products. All items are made to order via third-party fulfillment. By using our Services, you agree to these Terms and our Privacy Policy and Refund Policy.
Account and Access
You must be of legal age to use our Services. Provide accurate information for orders. You're responsible for account security. We may limit or terminate access for policy violations.
Products and Orders
Products are custom-made after order placement—no inventory is stocked. Colors may vary by device. Review sizing charts before ordering, as exchanges are not offered for fit issues. Orders are offers to purchase; we reserve the right to accept/decline. No cancellations post-acceptance. All products are print-on-demand and made to order after purchase. See Refund Policy for no-returns on sizing/change of mind.
Returns and Refunds
See our Refund Policy: No refunds/exchanges for wrong size, buyer's remorse, or change of mind. Defects/misprints handled case-by-case with photos within 7 days. EU customers: 14-day cooling-off may apply except for personalized items where permitted by law.
Pricing and Payment
Prices exclude taxes/shipping. You authorize charges and agree to update payment info.
Shipping
Delivery estimates only; delays not our liability. Risk transfers on shipment.
Intellectual Property
All content is owned by us. Personal use only; no reproduction without permission.
Limitation of Liability
Services provided "as is." No liability for indirect damages. We disclaim warranties beyond legal minimums.
EU-Specific Rights
EU buyers have statutory withdrawal rights for non-personalized items. Custom prints may be exempt. Returns must be unused/in original packaging.
Governing Law
Governed by laws of [your state/country, e.g., Nevada, USA].
Contact: FROM THE UNKNOWN, casey@fromtheunknown.shop, 256 S. Flower St, APt D, Orange, Ca 92868. Governed by California, USA law. j
Changes: We may update Terms; continued use implies acceptance.
This covers POD essentials without excess length. Link to your separate Refund Policy for details.shopify+1